Telephone : + 33(0)1.80.50.51.11
WhatsApp : + 33(0)7.49.73.66.38
Contact e-mail : contact@lesnereides.com

Opening Hours
Mondays to Thursdays, from 9:30am to 1pm and from 2pm to 6pm  
Fridays, from 9:30am to 1pm and from 2pm to 5pm

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Les Néréides

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Online payment is made via the Shopify Payments platform, by credit card only, with a choice of several solutions: CB®, MasterCard®, Visa®, Amex®, etc. It is also possible to pay via a Paypal account. Online payment can be made in one go (using the p

What methods of payment are available online?

Payment

How can I find out my ring size?

How do I care for a piece of jewellery from Les Néréides?

How can I be sure my jewellery is authentic?

What kind of repair service is available beyond the warranty period?

Our jewellery

What delivery methods are available for the United Kingdom?

What are the rates and delivery times?

What are the delivery exceptions?

Do I have to pay customs fees?

Delivery

Online payment: what protection and security?

Can I track my order with a customer account?

How can I track my order as a guest?

Are you not receiving our emails?

How do I create a customer account?

How do I reset my password?

How do I subscribe to or unsubscribe from newsletters?

My account

How do I return my order?

How long does it take to return an order, and at what cost?

How long does it take to receive a refund?

Return and refund

What is the status of my order?

A problem with your order?

I have not received my order?

How do I change or cancel my order?

How do I get the invoice for my order?

What is the RGPD policy?

Order

What is the guarantee on Les Néréides products?

Guarantee

What methods of payment are available online?Updated a year ago